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Privacy Policy

A legal disclaimer

1. Introduction

FlowLink ("we," "us," "our") operates flowlink1.tech and provides automated lead-response and business automation services to local service businesses. This Privacy Policy describes the information we collect, how we use and protect it, and the choices available to you.

2. Information We Collect

Information you provide directly:

  • Name, email address, and phone number submitted through our contact form or consultation requests

  • Information shared with us as part of an active client engagement

Information collected automatically:

  • Pages visited, time on site, and general browsing behavior

  • Device type, browser, and approximate location (via IP address)

Information processed on behalf of our clients:

  • If you are a customer of a business that uses FlowLink's automation systems, information you provide to that business (such as a form submission or text message) may be processed through systems we've built for them. See Section 8 for details.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide consultations

  • Deliver, maintain, and support our services

  • Send updates you've opted into, including by text message where consent has been given

  • Improve our website, products, and services

  • Meet legal, accounting, and regulatory obligations

4. Text Messaging (SMS)

If you provide your phone number and opt in to receive text messages, standard message and data rates may apply. You may unsubscribe at any time by replying STOP. We do not use your phone number for purposes beyond the service you signed up for.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to understand site usage and improve the user experience. You may disable cookies through your browser settings; doing so may affect certain site functionality.

6. How We Share Information

We do not sell your personal information. We may share it with:

  • Service providers who support our operations (hosting, automation, payment processing, email/SMS delivery)

  • Law enforcement or regulatory authorities where required by law

  • A successor entity in the event of a merger, acquisition, or sale of assets

7. Data Security

We maintain reasonable administrative and technical safeguards to protect your information, including access controls and multi-factor authentication on internal systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Customers of Our Clients

If you are a customer of a business that uses FlowLink's automation systems, the business you contacted — not FlowLink — is responsible for how your information is used. That business's own privacy policy governs the relationship. Please direct data-related inquiries to them directly.

9. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To submit a request, contact us using the information in Section 12.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date above reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.

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